R.F.L. VENUES, LLC DBA The Arbor Estate respects your privacy. This policy explains what information we collect through this website, why we use it, and the choices available to you.
Information we collect
When you request information, ask for a quote, or schedule a tour, we may collect information you provide, including your name, email address, phone number, event date, guest count, collection interests, appointment details, and any message you submit.
Our website and service providers may also receive basic technical information such as your device type, browser, approximate location, referring page, pages visited, and cookie or similar technology data.
How we use information
We use information to respond to inquiries, check availability, prepare quotes, schedule tours, communicate about services, improve the website and customer experience, maintain security, and comply with applicable obligations.
Service providers and third parties
We may share information with providers that help us operate the website and serve prospective clients, including website hosting, scheduling, form, customer-relationship, email, analytics, and security providers. Our inquiry and tour tools are currently supported by LeadConnector and HighLevel. These providers process information according to their own terms and privacy practices.
We do not sell or rent inquiry information for money. We may disclose information when required by law, to protect our rights or safety, or as part of a business transfer.
Text messages and mobile information
R.F.L. VENUES, LLC DBA The Arbor Estate uses your mobile number and text-message consent to communicate about your event inquiry, requested quote, tour, appointment, or booking when you have opted in. We do not sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text-message opt-in records and consent are not shared for third-party marketing. Service providers that deliver messages or support our customer service may process this information only to provide those services.
You may withdraw text-message consent by replying STOP. For assistance, reply HELP, email contact@thearborestate.com, or call 305-968-0038. SMS consent is not required to request information or purchase services.
Cookies and external links
The website or embedded tools may use cookies and similar technologies to function, remember preferences, measure performance, or prevent abuse. Links to social networks and other third-party websites are governed by those companies' privacy practices.
Retention and security
We keep information for as long as reasonably necessary to respond to you, provide requested services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Your choices
You may ask to access, correct, or delete information you submitted, or ask us to stop nonessential communications. Some information may need to be retained for legal, security, or recordkeeping reasons.
Children's privacy
This website is intended for adults planning events and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our website, services, or legal obligations change. The effective date above identifies the latest version.
Contact us
For privacy questions or requests, email contact@thearborestate.com or call 305-968-0038.